Evolis Printer Cleaning Recommendations and Requirements

Evolis recommends cleaning the Pebble, Dualys, Tattoo, Quantum and Securion Printers whenever the ribbon is changed. Evolis requires their printers to be cleaned at least as often as shown on the following chart. Failure to change the ribbon prior to reaching the warranty invalid number will void the printer warranty.

Evolis declines any liability where there has been a failure to carry out required maintenance on the id badge printer. The print head is a wearing part and an extremely sensitive printer component. Its useful life can be seriously curtailed by the presence of dust, liquids or solids in the printer’s immediate environment, on the print head or on the cards. Users must take all necessary precautions to insert only clean cards, free of dust deposits or foreign bodies, into the machine.

The frequency and quality of cleaning are decisive factors enabling users to extend the print head’s useful life and to ensure excellent print quality. Particular care must therefore be taken with cleaning. Users must comply with the servicing and maintenance instructions as fully described in this section.

Evolis printers are fitted with a cleaning warning system which is triggered after a certain number of cards have been inserted, depending on the model of printer that you have (see table below). You should proceed with the routine cleaning of your printer as soon as the warning is triggered. If you continue to run the printer despite the warning and if the warning light starts to flash, the print head warranty will be automatically voided owing to a failure to comply with maintenance obligations.

Printer

Cleaning required after:

(warning light steady)

Number of cards remaining

before warranty voided:

(warning light steady)

Warranty invalid after:

(warning light flashing) 

Tattoo2

400 cards

100 cards

500 cards

TattooRW

400 cards

100 cards

500 cards

Pebble4

1000 cards

200 cards

1200 cards

Dualys3

1000 cards

200 cards

1200 cards

Securion

800 cards

200 cards

1000 cards

Quantum

900 cards

700 cards

1600 cards